Last Updated: September 7, 2025

At Herbalistan.com.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase our health, wellness, skincare, haircare, and men’s and women’s related products, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, and shipping/billing address provided when you create an account, place an order, or contact us.

  • Payment Information: Credit/debit card details or other payment method information processed through secure third-party payment gateways.

  • Account Information: Login credentials, order history, and preferences when you register or interact with our website.

b. Non-Personal Information

  • Browsing Data: IP address, browser type, device information, operating system, and pages visited on our website.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance user experience and analyze website performance.

  • Usage Data: Details about how you interact with our website, such as products viewed, time spent, and navigation patterns.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment processing.

  • Communicate with you about your orders, account, or customer service inquiries.

  • Personalize your shopping experience and recommend products based on your preferences.

  • Improve our website, products, and services through analytics and user feedback.

  • Send promotional emails, newsletters, or marketing communications (you can opt out at any time).

  • Comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist with payment processing, shipping, website hosting, or marketing (e.g., payment gateways, logistics partners).

  • Legal Compliance: Authorities or regulators when required by law or to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details.

  • Analyze website traffic and user behavior.

  • Deliver personalized advertisements.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

5. Data Security

We implement industry-standard security measures, including encryption and secure sockets layer (SSL) technology, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us or managing your account settings.

  • Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.

  • Request information about how your data is processed.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be processed in countries outside Pakistan where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: support@herbalistan.com.pk

Phone: 0316-6516669

By using Herbalistan.com.pk, you acknowledge that you have read and understood this Privacy Policy.